TMR - App Crashing

If the Libra TMR app is crashing on launch or when using the app, try the following:

  1. Completely close and relaunch the app. 
  2. Restart the mobile device. 
  3. Ensure that the mobile device is not out of storage space in the mobile device's general settings. 
  4. Ensure the latest version of the Libra TMR app is installed on the mobile device from the Apple App Store. 
  5. Tap Send Diagnostics in the Device tab of the Libra TMR app. When sending diagnostics, please add some descriptive notes to the email to ensure that we understand the problem or the specific need.